Privacy Policy

April 2025 | Version 1.0

1. Introduction

Welcome to Bheja.ai. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share and protect  your data when you use our platform.

2. Information We Collect

We collect information to provide and improve our services, including:

  • Personal Information: Name, email, phone number, and other details you provide when signing up.
  • Financial Information: Loan details, preferences, and property information for loan matching.
  • Usage Data: Pages visited, time spent, and interactions on our platform.
  • Device & Location Data: IP address, browser type, and geographic location (if enabled).
  • Cookies & Tracking Technologies: We use cookies and similar technologies to track user behaviour and improve our services.

3. How we use your information

We use your data to:

  • Match you with relevant  home loan, credit, insurance, and utility options.
  • Improve our AI-driven results and user experience.
  • Communicate important updates,, offers and personalised insightsEnsure security and prevent fraud.
  • Comply with legal obligations and regulatory requirements.

4. Sharing Your Data

We do not sell your personal information. However, we may share it with:

  • Lenders & Brokers: To provide you with personalised loan and financial product options, based on your expressed interest in a product or meeting.
  • Service Providers: For hosting, analytics, customer support, and other operational processes.
  • Legal & Regulatory Authorities: If required by law, legal processes, or to enforce our terms of service.
  • Third-party Partners: With your consent, for additional services that may benefit you, based on your indicated interests.

We ensure that all third parties comply with appropriate confidentiality and security measures when handling your data.

5. Your Rights & Choices

You have the right to:

  • Access & Update Information: View and correct your personal information.
  • Opt-Out of Marketing: Unsubscribe from promotional communications at any time.
  • Request Data Deletion: Request the removal of your data, subject to legal obligations.

6. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest.
  • Access controls and authentication procedures.
  • Regular security audits and compliance checks.

Despite our best efforts, no system can guarantee 100% security. We encourage you to adopt safe online practices.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve disputes.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of external sites. Please review their privacy policies before providing any personal data.

9. Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website. For significant changes, we will notify you via email or through our platform

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at: [email protected].